Hiring – Junior Helpdesk Technician

Due to our continued expansion, ISL Digital are looking for a Junior Help Desk Technician.

This is a great opportunity to be part of a growing team at our head office in Barking. IG11

ROLE AND RESPONSIBILITIES
– Complete and maintain helpdesk tickets
– Install monitoring software onto customers servers/desktops to ensure service can be carried out effectively
– Call and email customers regarding delinquent Monitoring Software and fix/re-install
– Troubleshooting basic network issues
– Ensuring that tasks are prioritised and organised efficiently
– Liaising with customers IT companies, and working together to solve issues
– Maximise Uptime for customers Print and Scan functionalites

SKILLS
– Good communication
– Eager to learn
– Passion for technology
– Smart attire
– Good telephone manner
– Team player

No previous experience or product knowledge is needed. ISL Digital will provide the  training for the role.

Salary Range: Dependant on experience

Contact Simon Wassell today with your interest. simon@isldigital.com

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