Due to our continued expansion, ISL Digital are looking for a Junior Help Desk Technician.
This is a great opportunity to be part of a growing team at our head office in Barking. IG11
ROLE AND RESPONSIBILITIES
– Complete and maintain helpdesk tickets
– Install monitoring software onto customers servers/desktops to ensure service can be carried out effectively
– Call and email customers regarding delinquent Monitoring Software and fix/re-install
– Troubleshooting basic network issues
– Ensuring that tasks are prioritised and organised efficiently
– Liaising with customers IT companies, and working together to solve issues
– Maximise Uptime for customers Print and Scan functionalites
– Good communication
– Eager to learn
– Passion for technology
– Smart attire
– Good telephone manner
– Team player
No previous experience or product knowledge is needed. ISL Digital will provide the training for the role.
Salary Range: Dependant on experience
#recruitment #helpdesktechnician #technology #printingsolutions
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